FAQs

THE COMPANY

Why Do I Need a College Admissions Prep Course?

There’s a lot at stake in the college admissions process! You take SAT, ACT, AP and other college admissions test preparation seriously to improve your scores, right? Well, understanding and being prepared for the entire college admissions process will definitely net you better results. You’ll end up in a school where you can truly thrive with the best possible financial situation.

What about my school counselor?

As the most trusted resource for students and parents, your high school guidance counselor is central in the college admissions process. Guidance counselors see you in a different light than your parents or friends, and they are best positioned to steer you in the right direction. However, the average student counselor ratio in the US is 400:1 and a counselor’s time and attention is often divided with other, equally important counseling responsibilities.

On average, counselors are able to spend 40 minutes per student on college counseling over 4 years. Whether you have the opportunity to spend a lot of time or just a little discussing your college options with your counselor, our video courses and course materials will make you much better prepared for these meetings and allow you and your counselor to spend more time discussing your specific needs and college goals.

Can we trust College Admissions HQ?

We have worked within and studied the college admissions process for more than 10 years. We are members of ASCA (American School Counselor Association) and are ASCA-Certified College Admissions Specialists. We are also members of PACAC (Pennsylvania Association for College Admission Counseling) and follow its parent organization, NACAC’s (National Association for College Admission Counseling) Statement of Principles and Good Practice.

Learn More About Us

BUYING THE COURSE

What is your money-back guarantee?

We are confident our program will benefit every college-bound student and parent. If you do not find our courses helpful, contact us at contact@collegeadmissionshq.org within 30 days for a full refund.

Is my information secure?

Yes! We partner with the online learning platform, Thinkific, to bring you an outstanding level of security. We do not share, sell, or otherwise compromise your personal information. Purchases are processed through Stripe and we do not store your credit card information.


How do I use a coupon code?

Create an account and log in. On the purchase screen click the prompt “Have a coupon?” and enter your coupon code. Click “Apply,” and the purchase price will be adjusted.


Can I change my password or account settings?

You can manage your account directly by clicking on your name or picture on the top right of the site and selecting MY ACCOUNT from the drop-down menu.

Do you offer group discounts?

Yes! Schools and community organizations can get special pricing packages. Please contact us at contact@collegeadmissionshq.org for more information.


What if I have a failed purchase?

If you do have difficulty with your transaction, first check to be sure the information you entered is correct. If your purchase still won’t go through, clear your cache and try again; contact your credit card company to see if the problem is on their end; or try a different card. If those steps do not resolve your problem, please contact us at contact@collegeadmissionshq.org for assistance.

USING THE COURSE

How do your online courses work?

Our courses are self-paced and can be accessed at any time, in any order, from any device. However, we recommend you first watch each course in the order presented, to ensure the best college admissions results.

Can I download the Companion Workbook?

Yes! Each course includes its own Companion Workbook that contains essential sources and links, informational summaries, and fillable worksheets. Workbooks can be viewed within the course screen or downloaded. Download workbooks by using the button either below, on, or above the pdf screen, depending on your operating system, computer settings, and browser.

Are worksheets electronically fillable?

Yes! Once the workbook is downloaded, scroll to the worksheet of interest. Click on a field and enter information. Some operating systems allow you to enter the information within the course screen before downloading. However, information will only be saved if you download the form to your computer.

How is my progress tracked?

When you log in to a class, you will automatically start where you left off. However, at any time you can you select any video you want to watch or handout you want to access from the course content list on the left of the screen.

How current is the information in your courses?

We update our videos regularly to reflect new information. In addition, changes in federal laws or college admissions practices are posted immediately to the landing page of each course.

Can I adjust the video speed?

Yes! At the bottom of the video screen is a “speed” button that allows you to choose how fast the video plays.

How long can I access the course?

You have one year of unlimited access with your purchase.